The Signature Hoi An

Very well located, helpful staff, good recommendations from the front desk, very receptive waiters at the restaurant “Salt”. Very friendly staff at the Ginger Spa. Comfortable and spacious rooms

Property was excellent, Location is great so for a first timer to Hoi An it was great Breakfast was good overall...you had to order eggs that were cooked however you wanted, but the bacon was pre cooked and cold in the main area.. l would rather order both delivered hot...cereal choice was corn flakes/ cocoa pops and fruit loops...loved it The facilities are great, the bikes are good, pool area is great, just have to schedule in sun time - 11am- 3pm Hoi An is a happening place, especially after 5pm. l have not visited a place with so much going on in such a medium size area, and the Signature is right at the start of it.

Location was beautifully close to the center of town and the night market. Complimentary bike rentals allowed early morning exploration that took you further than you would see on foot! Water pressure in the shower was magnificent but like many VN showers - you end up flooding the bathroom. I appreciated the craftsmanship showcased across the property - the carved wooden doors, operable windows, creative repurposing of terracotta pots woven into the wall… Service was especially great- Trung at the front desk was welcoming, knowledgeable, and helpful in all ways for a visitor to Hoi An! Everyone on property always greeted us with a smile! The AC was the best we have experienced so far in VN - nice and cold and the cozy comforter enabled continuous uninterrupted slumber. Breakfast had variety and we didnt experience any crowds within the dining area.

This was a beautiful hotel situated perfectly close to both the Ancient Town and walking street of Hoi An. Despite being a stone's throw from the bustling bars and restaurants of the walking street and night market, the hotel was quiet and felt secluded. The rooms were beautiful with tasteful decoration and a generally luxurious feel. I didn't use the pool, but the pool area was spotless with a variety of larger beds and loungers available, and this area was never crowded during my stay. Breakfast was high quality with a variety of Eastern and Western inspired options, and with small stations set up encouraging guests to make their own ca phe sua aa, bahn mi, or cao lau, which seemed like a lovely idea, but I'm not sure that many guests understood (I witnessed one guest complaining that the selection of cold cuts was poor when picking sliced pork of the side of the cao lau station and another using the condensed milk from the coffee station to por over his cake). Perhaps some more staff guidance would help guests to understand this better? Overall, it would make an excellent choice for a romantic getaway, or luxurious break in the middle of a busy tour of the country. I stayed in a variety of hotels in Vietnam - most were excellent by their own merits, but this was the hotel which impressed me the most.

The hotel is new and beautifully designed - loved the decor and the pool. We used the restaurant and the food was gorgeous. Staff were really friendly and helpful - supported us with recommendations for a local tailor and we had great results. The location was fab. On check out we were asked for suggestions because it's a new hotel - this didn't come across as a tick box exercise but more a genuine interest in improving the experience. I suggested full length mirrors in the room.